Standards in action
Teaching materials linked to papers
- Paper 2 - Sustainable development of TQM through Deming's PDSA cycle
- Paper 3 - Quality Management in Higher Education: A Review of International Issues and Practices
- Paper 4 - The move toward standardization: Quality and accountability in European and American Higher Education
- Paper 6 - 'Quality Management' Tools & Techniques: Profiling SME use & customer expectations
- Paper 7 - Governance and Information Governance
- Paper 8 - The impact of quality standards on brand image and firm attractiveness: a literature review
- Paper 10 - Self-assessment of higher education studies and organisational learning: an exploratory study
- Paper 12 - Institutionalising Quality in Higher Education in Europe
- Paper 14 - Standardising Skills and Attributes to Improve Graduate Quality
- Paper 16 - Leadership through effective people management
Stand alone teaching materials
- Starters
- Lecture materials
- Plenaries